Here’s the **professional English version** of the client success case study for Ebits Technology, formatted for global audiences: — ### **Case Study: LogiTrans Adopts Ebits EB233 Military Keyboard to Conquer Multi-OS Chaos & Extreme Conditions** #### **Client Profile** **LogiTrans Solutions** – Europe’s 3rd-largest logistics operator – 3,000+ field vehicles across 12 countries – Devices: **Samsung Galaxy Tab Active4** (warehouse management) + **iPad Pro** (cargo tracking) — #### **Critical Pain Points** 1. **Extreme Environment Failure** → 40% keyboard failure rate in -15°C warehouses 2. **OS Fragmentation** → Drivers carried separate Android/iOS keyboards (35% productivity loss) 3. **High Damage Rate** → 22% annual damage from forklift vibrations/rain — #### **Ebits’ Solution: Customized EB233 Rugged Keyboard** **Stage 1: On-Site Diagnosis** – Ebits engineers conducted thermal mapping (-15°C to 40°C) at LogiTrans’ Netherlands hub – Analyzed SAP shortcut usage patterns **Stage 2: Enhanced EB233 Development** ✅ **Arctic-Grade Engineering** – Silicone key travel optimized for -25°C operation ([Lab Test Report](link)) – USB-C heated film layer (0°C warm-up in 5 mins) ✅ **Dual-OS Unification** – Dedicated **Samsung DeX button** (1-tap inventory access) – **Apple MFi-certified chip** (Find My support + instant iPad pairing) ✅ **Battlefield Durability** – IP68 sealing + 1.8m 6-side drop protection (beyond MIL-STD-810H) – Corrosion-resistant frame (resists forklift diesel/chemicals) — #### **Results: Data-Driven Transformation** | **Metric** | **Before Ebits** | **With EB233** | |————————–|——————|——————–| | Cold-weather failure | 40% | **0%** (3-month monitoring) | | Device switching time | 78 sec/instance | **3 sec** (Bluetooth hotkey) | | Annual damage rate | 22% | **4%** | | **3-Year TCO** | €182,000 | **€96,500** (47% savings) | — #### **Outcome** – **5,200 EB233 units deployed** (full fleet coverage | €268,000 contract) – 3-year premium service agreement (Ebits on-site quarterly maintenance) – **LogiTrans CEO Endorsement**: > *”Ebits solved our mission-critical pain points – one keyboard for all systems, all weathers. This is industrial-grade innovation. “* > **— Henrik Vogel, CEO, LogiTrans Solutions** —
